Facilities & Basic Info
Camp Sites Pitches
We have four options for you to book from only £25p/n which includes 2 people.
- Grass pitch, car parking, and access to private event toilet.
- Grass pitch, car parking, access to private event toilet, picnic bench.
- Grass pitch, car parking, access to private event toilet, picnic bench, fire pit, & electric point
- Caravan or Motorhome hard standing.
Each pitch will have its very own event toilet (apart from caravan and motor-homes) and warm showers in our rustic outdoor shower area will be available on request (these will be cleaned between guest uses).
Each area has access to outdoor cold mains water taps suitable for drinking.
The on-site shop is available for click and collection options on all daily products including a selection of chilled alcohol and ice-cream!
Daily waste collection from your pitch areas.
On arrival, you will be directed to the contactless reception where a member of the team will check you in from the comfort of your car. Pitch check-ins between 15:00- 18:00. (Please note there is no access to the site before this time.) If you are arriving or departing on Mondays or Fridays the Adventure Park will be closed and not available to be used.
If your day of departure or arrival is outside of these then you may arrive early or leave late to use the park. However, you will need to prebook tickets to the park you can do that here https://avonvalley.digitickets.co.uk/tickets
Please vacate your pitch by 10.30 am on the day of departure. Please ensure your pitch is left clean & tidy and all rubbish is in tied bin bags left by your site marker or taken home with you. If you have booked tickets to use the park you will be required to park in the car park.
We understand you may be meeting friends and family while staying with us, we will be asking you to adhere to the guidelines of only 2 family groups to meet and will be encouraging social distancing. Please do not bring any Gazebo or event shelter.
Cars – if you intend to use your car, please after pitching your tent move it back to the main car park. There is NO Vehicle movement from 10am – 6pm daily at the following pitches (River Bank View, Deer Park, Cattle Meadow and Soya Feild)
Toilet – Each pitch has a designated event loo numbered according to your pitch number. Feel free to bring your own padlock in order to ensure your private use. The toilets have a 15mm hole for a padlock, we do sell small padlocks in the camp shop.
Rustic Outdoor Showers
These are outdoor rustic showers, there will be a hand sanitiser for your use on entry and on your way out. Additional cleaning will be carried out, with you playing your part too in keeping the facilities clean and tidy for everyone to enjoy.
Please do not queue inside the shower area for your shower, if they are all occupied please go back outside the fence and either wait for someone to come out or come back a little later. If you can spread out when you take a shower throughout the day rather than the usual morning and evening periods this will help with social distancing and aid our cleaning regimes.
Children MUST be accompanied and supervised by a responsible adult when using all our shared facilities.
It will be very helpful if caravan and motorhomes with self-contained bathrooms use their own facilities during these times, again to help reduce the numbers that do need to use the shared facilities.
We do not have any washing up sinks on-site, so you may want to pack a washing up bowl and wash up on your pitch. There will be a wastewater container by the toilet for you to throw any greywater away.
Convenience Store –
Offering fresh produce and essentials. There will be a maximum of 4 people allowed inside at one time. Please use the hand sanitiser on entry and only touch what you intend on buying. Located by The Woodland Kitchen area, the store will be open from 0700-1030 & 1700-2000hrs.
Our onsite manager will be available in the Convenience Store between 0700-1000 & 1700-2000 the 24hr emergency number is 07887503571, they are on-site 24hrs a day.
The Woodland Kitchen (Take-aways only) – (we are launching a new app, this should be ready, in the meantime please use this link to order your pizzas!)
Pizzas & Bar 1800-2100 Preorder online NOW This will be served from The Woodland Kitchen on a takeaway or seated service.
Tables on our deck or Safari Tent can be prebooked by following this link, or you can wing it and hope to get one of the non-bookable areas CLICK HERE please note there is a £20 non-refundable charge to book a table but we will give you 4 drinks of your choice when you arrive. (soft drink and draft beer and cider only).
Activities – Unfortunately, our bat detectors have not arrived yet, (due to COVID there has been a delay) I am chasing them daily, if they do arrive the warden will be informed and you can borrow one to go on a self-guided tour.
The Park will be open with full activities from 11am – 3pm outside of these times you will have access to all the play areas, animals and riverside walk. Remember the park is closed on your day of departure.
We have a slipway that you can use to launch our own craft or swim at. All of these activities are done at you own risk as per our T&C’s. You can book a water sports activity during you stay using the following links –
Paddle Boarding – https://eola.co/w/750/activities
Family Canoeing –https://eola.co/w/896/activities/camping-special
If you have your own water sports equipment, you will not be able to drive this to the slipway (located near to RiverBank View area) you will need to carry these to and from the slipway.
Please be respectful of other users on the slipway, paid activities have the right of use over the slipway.
Elsan Point (IBC) -(located 250m from the site)
It is advisable that you use your own gloves when emptying portable toilets and caravan cassettes. There will be a hand sanitiser near for you to use before and after.
NO gloves, wipes, or facemasks to be flushed away.
Electric – If you have booked river bank view then this comes with a 16A 3 Pin Female Plug if you have a connector please bing this, if not we have a few 16A 3 Pin Female Plug into a 1 Gang UK 3 Pin Socket for you to rent if you wish.
General waste bins & Water tap points – we strongly advise all guests to sanitise before and after use of any of these areas.
Ash – All ash from your firepits and BBQ should be left in the Silver Bins next to the toilet area nr your pitch. PLEASE DO NOT THROW THIS ON THE GROUND!
Animals – Please remember you are guests in the park and that the animals are the real residence here! Please be respectful of all of our animals and do not enter any of the enclosures? We have CCTV covering the site and you will be asked to leave if you abuse any of the animals.
Smoking – The park is a children’s park and as thus there is no smoking or vaping on-site. We have a smoking area outside the front of the shop which you are welcome to use. You may also smoke in your camp pitch area, please do not walk around smoking.
Quite Times – Please remember to keep all noise down between 8pm – 6am as we have a lot of families on-site.
Waste Water – Water used for washing up please DO NOT THROW ON THE GROUND! We have large containers near your toilet that you can use to throw away greywater. REMEMBER SOMEONE ELSE WILL BE USING YOUR PITCH AFTER YOU LEAVE.
Day visitors – To keep chances of infection to a minimum and to reduce the number of people using our shared facilities we will not be allowing any day visitors during your stay. We understand that this may be frustrating however we have a duty of care to our staff and guests and we thank you for supporting us with this decision.
Food & Drinks
The Woodland Kitchen will be offering take away pizza available for pre-order which can be collected nightly.
The Outdoor Deck bar open every evening, sit and have a relaxing drink while your kids play on the top play area.
Small convenience shop will also be onsite for other essential items: BBQ packs, additional logs, camping supplies, and of course top-up on a cold beer as required!