Avon Valley Roadmap To Reopening
The past four months have been extremely difficult for the Avon Valley family. We have been, and always will be, extremely grateful for your continued support. From the onset of closing, we have continuously been looking to innovate and change the way that we deliver the Avon Valley experience to you.
What is clear is that the environment we find all of ourselves in is completely different from what it was four months ago. Until there is a vaccine, I feel there is little hope of us opening up Avon Valley in exactly the same way that you remember prior to closing.
On the positive side, we are really excited to be able to share with you our ‘roadmap to reopening’. It is going to take us some time to get back to where we left off, however I believe that with a steady and planned reopening plan we can safely look to welcome our annual pass holders and other guests back to the park soon.
As government guidance is changing weekly, our plan will need to adapt. However our commitment remains 100% focussed on ensuring we can survive, by being adaptable through these most challenging of times, and open for business fully – delivering a day out that is better than before.
Please note with any immediate change in guidance and government announcements, it must be understood that at least a fortnight lead time is needed for an attraction like ours to de-furrlough our staff and prepare our site accordingly.
Our current plan consists of three event phases: the Short; Medium; and the Long term.
The Short Term
We are opening a NEW Mini Safari Driving Experience next weekend!
As a thank you, we are offering our Annual Pass Holders priority booking before the general public to experience the park from a unique perspective and in a safe environment.
Buckle up adventurers!
It’s time to discover a fun-filled, family adventure from the comfort of your own car.
The Avon Valley Mini Safari will allow you to drive through the park and see our animals including favourites like Jules & Merlin.
Enjoy our audio guide which will lead you around our route with fun interesting facts to enhance your visit.
We have been putting a lot of effort and planning into making this Mini Safari Experience something different, unique and great fun. Annual Pass Holders have priority booking. Please book your place for our opening weekend now by following this link. Booking is essential so we can manage numbers safely.
(Please remember this is only for Active Annual Pass holders, passes will be checked on entry).
The first three days Friday 26th – Sunday 28th June will be exclusively open to active Annual Pass Holders who have continued to support us over the last four months and will be completely free of charge! We will then aim to open the experience to a wider audience, however, 30% of each day’s ticket allocation will be reserved for you to return, again at no cost.
Hopefully, this steady reopening will allow us and our animals to get used to having visitors back in and around the park safely.
Throughout August, we will be launching our once-in-a-lifetime family camping opportunity inside the park. This will allow families to camp in a safe secure environment enjoying the facilities and entertainment that we will be permitted to open. (This will all depend on the government). Our Annual Pass Holders will have the opportunity to be the first to book camping pitches very soon. Here is a taste of what we will be offering
Don’t miss this once in a lifetime opportunity to camp inside one of the South West’s best attraction!
Due to COVID-19, we have taken the hard decision not to open the park fully as we do every year, simply because we can’t guarantee the safety of our guests or staff. However, this has led us to open the park for a limited number of people who can book to camp inside the site, experiencing a safe and spacious environment to enjoy the outdoors. This is a once in a lifetime opportunity to camp inside the park’s gates among the park’s animals and play areas.
During every weekend stay, you will have the option to have a roaring time ‘Camping with our Dinosaurs!’ We have some amazing dinosaurs to meet and play with. Visit Troy the Trex, Vivian the Verlocorapter and Tamika the Triceratops in their pens. Watch out as they tent to get out and wander around the park too!
(N.B. We may be allowing a limited number of day time visitors into the park depending on the government guidance at the time.).
What have we done to make the site safe?
- The 60 Acre Park will be limited to 71 family Camping Pitches. That’s nearly an acre per family!
- Contactless Check-In. Pre-booked online ticket essential.
- Each pitch will have its very own private event toilet for your family group to use.
- Rustic outdoor warm showers shacks, that can be booked and will be cleaned between users.
- The Woodland Kitchen will be offering take away pizza available for pre-order which can be collected nightly.
- You4Coffee – Our inhouse Coffee & Bakery will open for takeaway pre-orders from 7 am-10 am.
- Small convenience shop will also be onsite for other essential items: BBQ packs, additional logs, camping supplies, and of course top-up on a cold beer as required!
- Riverside location with bolt-on water sports. (Paddleboarding and family kayaking).
So pitch up in the heart of Avon Valley Adventure & Wildlife Park, with stunning scenery, animals and fun right on the doorstep. Enjoy chilling with the family in a safe and controlled park, with access to the River Avon for a dip and only 400m from the main Bristol to Bath Cycle track you can holiday locally this summer with us!
Roll out of your sleeping bag and capture those magical misty mornings and take in the fresh country air. Perhaps have a stretch and listen to the countryside waking up around you. Let the kids enjoy the park’s facilities and animals at your leisure.
(Please note we will not be opening the play barn, play areas or indoor cafes until government guidance changes.)
At the same time as camping, if we are able to open the main park we will do so on a hugely reduced capacity. This is to ensure that our staff, animals and guests have a safe environment to enjoy their day out.
As it currently stands, government guidance states we are unable to open any play areas, restaurants, food outlets, animal contact areas or animal shows. This means we have to keep 85% of what we normally offer closed. I am hopeful that this will have changed by August. If this is the case then we will open the park to a very limited number of guests, and our active Annual Pass Holders will have priority booking at all times.
Looking to the Medium Term
We have planted the largest field of pumpkins that we ever have grown, in the hope that we will be able to offer a fun enjoyable outdoor Pumpkin Patch this year. Decisions will be made on Fear Scream Park as we move into August, but again, this will be heavily dependent on what we are allowed to do in line with the government guidance. Inside the park, we are hopeful we will be able to welcome more guests back to a Halloween themed event which we are planning. We are also planning an amazing firework display again to celebrate Bonfire Night.
Looking ahead to Christmas, we cannot confirm at this time whether our traditional ‘Journey To The North Pole’ experience, as we know it, will be able to go ahead. As we move forward and understand what the “new normal” looks like, we will make some decisions on this in time.
In the Long Term
We are hopeful that a vaccine will be delivered, and we can resume normal operations of the park from April 2021 with new exciting events every holiday period.
I’ve always tried to be open and honest about what we’re doing and how we are moving forward. Everything that I have written above can change tomorrow depending on the government’s announcements.
Avon Valley is a seasonal business and fully reliant on a good Easter and Summer period (of which we may only have half of the latter this year) and therefore we are under huge financial constraint, but we are determined to not give up.
I also want to reaffirm that we will look after the Annual Pass Holders who continue to support the park through Covid-19. We are hoping to offer vouchers that can be redeemed inside the park on food & beverages, event entry, day entry and other services such as private play barn hire and parties (again when we are able to reopen them). This is quite a complicated system to put in place and we will be taking each family grouping individually and working out how much they have paid over the last four months to keep us going. Vouchers will be then issued to the sum that was paid to us hopefully at the end of July.
Hannah and I always try to do the best we can for our guests and we hope you agree. Our aim right now is to get Avon Valley open, in whatever capacity we can, so that we can survive and continue to offer a great day out for our guests for the future.
Once again we are humbled and overwhelmed by the huge numbers of emails and messages of support that we have received personally from our membership base.
Let’s all look to the future, but remember that we all need to be compassionate and patient with all businesses as they start their slow road to recovery.
Doug, Hannah and the team.
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