We are only able to allow assistance dogs that have been trained by a charity that is a member of Assistance Dogs UK, this is because they have been trained to perform certain tasks for their human partner and will have been thoroughly assessed to ensure they are not a risk to members of the public or other animals at the park. We will need to see documentation on arrival to prove this.
Pet dogs will only be allowed for campers within the campsite this summer. These pets must be kept on a lead and away from all play equipment and must be supervised at all times. Dogs are not allowed to be left in tents unattended.
No other dogs are permitted.
We offer a discounted ticket for registered carers when visiting with a full paying disabled guest.
We have historically offered MOD / Forces and Blue Light Card Holder discounts but while the business recovers from long periods of closure due to the Covid crisis we are not currently in the position to do so. This will be reviewed in the future.
Discounts offered at present
Book up to 4 weeks in advance, you save £4 per ticket.
Book up to 3 weeks in advance, you save £3 per ticket.
Book up to 2 weeks in advance, you save £2 per ticket.
Book up to 1 week in advance, you save £1 per ticket.
Book within 2 days and pay standard entry.
These savings are automatically applied at checkout.
Tickets are not transferable or refundable.
In England, face coverings are no longer required by law.
The government suggests that you continue to wear a face covering in crowded and enclosed spaces where you may come into contact with other people you do not normally meet.
Please be respectful of other people.
There are two main reasons to be aware of:
Adults must ensure the children in their care are cleaning their hands thoroughly, and disposing of paper towels only into the bins provided.
Please follow the link below and redeem your vouchers ahead of booking by entering your voucher code.
All animals naturally carry a range of micro-organisms, some of which cause no illness in the animal but can be transmitted to humans. Diseases passed from animals to humans are known as zoonoses. Some zoonotic diseases may cause ill health; in some cases the diseases may be severe or life threatening. Equally, some are more amenable than others to treatment, and some may leave lasting ill health. A range of zoonotic diseases can be acquired from animal contact at visitor attractions including:
How do people become infected?
People can become infected with micro-organisms through consuming contaminated food or drink, through direct contact with contaminated animals, by contact with an environment contaminated with animal faeces or by being bitten. Very low numbers of micro-organisms can cause human infection.
How safe is a visit to an attraction?
Given an estimated 10 million people visit such attractions each year, we consider the risk of infection to be low. We advise washing your hands after contact with our animals and when leaving the animal contact area. We have handwash stations available at numerous points in the animal contact area.
We are a cash free site, accepting card payments at our till systems for food and drinks. The only exception is our quad bikes which require a £2.50 token to be purchased on site. All other rides are included in the ticket price. We do not have a cash machine on site.
You are more than welcome to visit Avon Valley Park if you are pregnant. You are welcome to visit the animals, but we recommend not touching them. It is down to your discretion whether you choose to take a ride on our train ride and take part on our play equipment.
Our car park is free to park for general day admissions. There may be a charge for parking at events. Please check your event tickets if this is the case.
We can very occasionally take animals in depending on species. Please can you let us know your name, contact number, animal breed, gender (and whether it is castrated or not), age of the animal and reason why you can longer care for it.
Disabled / Less Able visitors pay the day rate suitable to who they are, but they are entitled to a registered carer to enter with them at a discounted rate. Registered carers must show proof of ID from their local council’s carers centre or a Carer’s Allowance letter.